Google Advertisement
Jakarta, June 17, 2026 – Bank Mandiri’s flagship digital platform, Livin’, has achieved a remarkable milestone in May 2026, recording transactions worth Rp2,083 trillion.
This figure marks a 19.6% year-on-year increase, underscoring the app’s growing dominance in Indonesia’s rapidly evolving digital banking landscape.
Expanding User Base
Livin’ now serves 40.3 million users, reflecting a 28% surge compared to last year.
Google Advertisement
Transaction volume also climbed to 2.2 billion, up 19% YoY, highlighting the platform’s ability to scale alongside rising demand.
The growth trajectory signals not only strong adoption but also deepening reliance on Livin’ as a daily financial tool.
Super App Strategy
Bank Mandiri has positioned Livin’ as more than a banking app.
It integrates payments, QRIS merchant transactions, e-wallet top-ups, and lifestyle services under one roof.
Features like Livin’ Sukha, which enables ticket purchases and lifestyle spending, and Livin’ Call, offering free direct access to customer service, reinforce its ambition to become a super app for financial and lifestyle needs.
Economic Significance
The platform’s expansion dovetails with Indonesia’s broader digital banking boom.
Rivals such as BCA’s myBCA and BRI’s BRImo are also racing to capture market share, but Livin’s scale and integration give it a formidable edge.
By embedding lifestyle services, Mandiri is blurring the line between banking and consumer apps, increasing user stickiness and engagement.
Rapid growth brings challenges. Cybersecurity remains a pressing concern as transaction volumes soar.
Ensuring robust fraud prevention and data protection is critical to sustaining trust.
Meanwhile, competition in Indonesia’s digital finance sector is intensifying, requiring continuous innovation to retain users.
Livin’s trajectory suggests it is evolving into a national financial ecosystem, not just a banking app.
With disciplined risk management and customer-centric innovation, Bank Mandiri is positioning Livin’ as a cornerstone of Indonesia’s digital economy.
The app’s ability to merge financial services with lifestyle offerings could redefine how Indonesians interact with their banks in the coming years.
