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London, Oktober 22, 2026 – A major outage at Google Cloud’s London data center on October 20, 2026, disrupted banking services for Revolut customers across the United Kingdom, highlighting the vulnerabilities of digital finance’s reliance on cloud infrastructure.
The disruption, traced to Google’s europe-west2 facility, caused widespread failures in card payments, ATM withdrawals, and online transactions.
Revolut confirmed the outage on its official channels, assuring customers that funds and personal data remained secure despite the service interruptions.
The fintech giant emphasized that engineers were working with Google to restore full functionality as quickly as possible.
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Google, however, offered little immediate clarity. The company acknowledged the outage but did not disclose its cause or provide a timeline for resolution.
This silence has fueled concerns about transparency in managing critical infrastructure that underpins financial services.
The incident also reverberated beyond Revolut.
ING Germany reported technical issues with its online and mobile banking platforms on the same day, though no direct link to Google Cloud was confirmed.
The parallel disruptions underscored the systemic risks posed by concentrated reliance on a handful of cloud providers.
For regulators, the outage is likely to intensify scrutiny.
Both UK and EU authorities have previously warned about the dangers of cloud dependency in financial systems, noting that a single point of failure could cascade across multiple institutions.
This event provides a stark example of those warnings materializing.
For Revolut, the outage represents more than a temporary inconvenience.
As a digital only bank competing against traditional institutions, its credibility hinges on reliability.
While customers’ money was safe, the inability to access services at critical moments could erode trust and prompt calls for stronger contingency planning.
Industry analysts suggest that banks and fintechs may need to diversify their cloud strategies, adopting hybrid or multi-provider models to mitigate risks.
The outage also raises broader questions about whether cloud giants should face stricter regulatory oversight, given their role as essential infrastructure providers.
Ultimately, the disruption serves as a reminder that the efficiency of digital banking comes with hidden fragilities.
For Revolut, Google Cloud, and the wider financial ecosystem, the incident may mark a turning point in how resilience and accountability are addressed in the age of cloud driven finance.
